THROUGH TECHNOLOGY

We Provide the
Best IT Solution

About Us

Pt. Duta Computer

Founded in 1997 as a personal computer shop with direct-to-customer business conduct, Duta Computer is now operating from a 3-storeys twin-shop-houses which houses 34 employees, with 10 of them as technical personnels, while still operating under the same business conduct as before, as it is critical to the continued success as a company, as well as for the individuals within the company.

Every individuals within PT Duta Computer is commited to bringing total satisfaction to our customers. Be it by timely deliveries, friendly peoples, good-quality products, and even up to flexible payment terms. There is nothing we wouldn’t do to achieve Total Customer Satisfaction.

With Service as our focus to serve our customers, who rely on Duta Computer as a true partner in their business success, we not only provide them with the absolute best products, technology and service, but we also listen to them, anticipate future needs, and earn their business every day.

Services

PT. Duta Computer provides 3 Main Services, such as :

Providing IT hardware, including accessories and supplies

Duta Computer provides for its customers the means to obtain various kinds and various brands of Server, PC & Laptops, Networking Devices, Software, Security System and IT Infrastructure. For customers who have a more specific need, Duta Computer also enable customers to customize a specific system based on their needs and requirements. Aside from computer systems, Duta Computer also provides accessories such as Printers, Barcode Scanner, Barcode Printer and others. As for supplies, Duta Computer provides toner & inks used in the most general printers available in the market.

As a new addition, Duta Computer are Service Center for HP and Lenovo Brands. This includes selling point and service center, as well as warranty drop-off point. For PC brand, Duta Computer also acts as Authorize Reseller for HP, Dell and Lenovo PC Brand.

Service and Maintenance Support

Service and Maintenance have always been the stronger part of the company. Duta Computer is the only retail shop in Batam accepting one-to-one replacement warranty (certain rules apply) to its customers. For those items that the one-to-one replacement warranty could not be applied, Duta Computer also provides a temporary replacement for those items while pending for the item to be repaired. As Duta Computer has quite a number of businesses running mission-critical production systems as its customers, Duta Computer will also have to apply a certain rules to access these types of customers.

Network & Security System Design and Consultation

From the past few years, Duta Computer has also provides networking and security systems. From small offices need to share printer to a private company providing internet gateway to their customers, Duta Computer have provide for all. This service is starting from site visit, design, devices procurement, and the implementation, up to testing, maintenance and warranty services.

We also provide network cable installation such as UTP Cable, Fiber Optic Cable, Telephone Cable and CCTV Cable with our own cabling team. To deliver good cabling installation we have own Fiber Optic Splicer, OTDR, Fluke UTP Tester.

Products

PT. Duta Computer provides Products such as :

Server & Computer
Networking
Software
Security
Communication
Infrastructure

Clients

PT. Duta Computer been providing products and services to  :

Contact Us

Don’t hesitate to get in touch with us…

Address

Komplek Executive Center Blok II No 1-3, Jl. Laksamana Bintan, Sei Panas, Batam – Indonesia, 29432

Phone

+62 778 433007

Email

sales@dutacomputer.co.id

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